Cancellation Policy
At Allyourvapes.com, we understand that sometimes you may need to cancel an order. Please review our cancellation policy below for full details.
1. Order Cancellation
- Orders can be cancelled only before they are processed and shipped
- Once an order has been dispatched, it cannot be cancelled
If you wish to cancel your order, please contact us as soon as possible.
2. How to Request a Cancellation
To cancel your order:
- Contact us via Allyourvapes.com
- Provide your order number and request details
- Our team will confirm whether your order is eligible for cancellation
We process orders quickly, so cancellation requests must be made promptly.
3. Cancellation After Shipment
- Orders that have already been shipped cannot be cancelled
- In such cases, you may refer to our Refund & Return Policy after receiving the item
4. Refunds for Cancelled Orders
- If your cancellation request is approved, a full refund will be issued
- Refunds will be processed to the original payment method
- It may take 5–10 business days for the refund to reflect
5. Failed or Refused Deliveries
- If an order is refused at delivery or cannot be delivered due to incorrect details, it may be returned to us
- In such cases, refund eligibility may be subject to deductions (e.g., shipping or handling fees)
6. Important Notes
- Cancellation requests are not guaranteed and depend on order status
- We reserve the right to cancel any order due to pricing errors, stock issues, or suspected fraud
7. Contact Us
For cancellation requests or questions, please contact us through our website:
Allyourvapes.com